Rackham, N., & DeVicentis, J. R. (1999). Re-thinking the sales force: Redefining selling to create and capture customer value. McGraw-Hill.
Chicago Style (17th ed.) CitationRackham, Neil, and John R. DeVicentis. Re-thinking the Sales Force: Redefining Selling to Create and Capture Customer Value. New York: McGraw-Hill, 1999.
MLA (9th ed.) CitationRackham, Neil, and John R. DeVicentis. Re-thinking the Sales Force: Redefining Selling to Create and Capture Customer Value. McGraw-Hill, 1999.
Warning: These citations may not always be 100% accurate.