Rackham, N., & DeVicentis, J. R. (1999). Re-thinking the sales force: Redefining selling to create and capture customer value. McGraw-Hill.
Citazione stile Chigago Style (17a edizione)Rackham, Neil, e John R. DeVicentis. Re-thinking the Sales Force: Redefining Selling to Create and Capture Customer Value. New York: McGraw-Hill, 1999.
Citatione MLA (9a ed.)Rackham, Neil, e John R. DeVicentis. Re-thinking the Sales Force: Redefining Selling to Create and Capture Customer Value. McGraw-Hill, 1999.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.