Strategic product creation : deliver customer satisfaction from every level of your company /

Strategic Product Creation is a true working guide to developing market-savvy, cost-effective products and services. Delivering expert guidance in the five key stages of product development, authors Ronald Kerber and Timothy Laseter present real-world examples of industry leaders who have produced i...

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Bibliographic Details
Main Author: Kerber, Ronald L.
Other Authors: Laseter, Timothy M., Russell, Max
Format: Book
Published: New York : McGraw-Hill, c2007.
Subjects:
Online Access:http://www.loc.gov/catdir/toc/ecip071/2006030953.html
http://www.loc.gov/catdir/enhancements/fy0669/2006030953-b.html
http://www.loc.gov/catdir/enhancements/fy0669/2006030953-d.html
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020 |a 9780071486552   |c TZS 10,000/= 
040 |a MCCL  |b eng.  |e AACR 2nd rev. ed. 
082 0 0 |a 658.575 KER 
100 1 |a Kerber, Ronald L. 
245 1 0 |a Strategic product creation :  |b deliver customer satisfaction from every level of your company /  |c Ronald L. Kerber and Timothy M. Laseter, with Max Russell. 
260 |a New York :  |b McGraw-Hill,  |c c2007. 
300 |a xviii, 318 p. :  |b ill. ;  |c 24 cm. 
504 |a Includes bibliographical references and index. 
505 0 |a Part I: Key concepts -- Product creation leadership: delivering business results -- Product idea generation: sensing customer needs and market opportunities -- Technology capabilities: separating invention and execution -- Product creation process design: leveraging discipline and judgment -- The competitive product portfolio: integrating process and product architecture -- People and project management: inspiring and leading the workforce -- Innovation partnerships: connecting the extended enterprise -- Part II: Case studies -- Walt Disney Imagineering: stories of the impossible -- Mars Incorporated: consumer-driven innovation -- Whirlpool Corporation: building a global product creation capability -- United Technologies Corporation: discipline and balance in innovation -- IBM: leveraging customer focus, research, and collaboration. 
520 |a Strategic Product Creation is a true working guide to developing market-savvy, cost-effective products and services. Delivering expert guidance in the five key stages of product development, authors Ronald Kerber and Timothy Laseter present real-world examples of industry leaders who have produced innovative products-giving you a foolproof blueprint for delivering customer satisfaction without breaking the bank. - Publisher 
546 |a eng. 
650 0 |a New products. 
650 0 |a Production engineering. 
700 1 |a Laseter, Timothy M. 
700 1 |a Russell, Max. 
856 4 1 |u http://www.loc.gov/catdir/toc/ecip071/2006030953.html 
856 4 2 |u http://www.loc.gov/catdir/enhancements/fy0669/2006030953-b.html 
856 4 2 |u http://www.loc.gov/catdir/enhancements/fy0669/2006030953-d.html 
942 |c BK 
999 |c 12021  |d 12021