APA引文

SHANTHI, R. (2013). Customer relationship management. MJP Publishers.

芝加哥风格引文

SHANTHI, R. Customer Relationship Management. Chennai: MJP Publishers, 2013.

MLA引文

SHANTHI, R. Customer Relationship Management. MJP Publishers, 2013.

警告：这些引文格式不一定是100％准确.