APA (7th ed.) Citation

SHANTHI, R. (2013). Customer relationship management. MJP Publishers.

Chicago Style (17th ed.) Citation

SHANTHI, R. Customer Relationship Management. Chennai: MJP Publishers, 2013.

MLA (9th ed.) Citation

SHANTHI, R. Customer Relationship Management. MJP Publishers, 2013.

Warning: These citations may not always be 100% accurate.