The Six Sigma handbook : a complete guide for green belts, black belts, and managers at all levels /

"This thoroughly revised, industry-standard guide delivers all the information you need to apply Six Sigma techniques and dramatically improve processes, profitability, sustainability, and long-term growth. Written by two of the foremost authorities in Six Sigma, the book shows you, step by ste...

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Detalhes bibliográficos
Autor principal: Pyzdek, Thomas
Outros Autores: Keller, Paul A.
Formato: Livro
Edição:6th. ed.
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