Kavitha, B. (2020). Customer Relationship Management. Orangebooks publications.
芝加哥风格引文Kavitha, B. Customer Relationship Management. Smriti .: Orangebooks publications, 2020.
MLA引文Kavitha, B. Customer Relationship Management. Orangebooks publications, 2020.
警告：这些引文格式不一定是100％准确.