Cita APA (7a ed.)

Kavitha, B. (2020). Customer Relationship Management. Orangebooks publications.

Cita Chicago Style (17a ed.)

Kavitha, B. Customer Relationship Management. Smriti .: Orangebooks publications, 2020.

Cita MLA (9a ed.)

Kavitha, B. Customer Relationship Management. Orangebooks publications, 2020.