The crisis manager : facing disasters, conflicts, and failures/
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| Format: | Book |
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New York:
Routledge,,
c2012
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| Edition: | 2nd.ed. |
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Table of Contents:
- Understanding crises Risk management : preparing for the worst Crisis communication Image restoration strategies in crisis communication Natural crises Biological crises Technological crises Confrontation crises Crises of malevolence Crises of mismanagement Crises of skewed management values Crises of deception Crises of management misconduct