Lerbinger, O. (2012). The crisis manager: Facing disasters, conflicts, and failures (2nd.ed.). Routledge,.
Citazione stile Chigago Style (17a edizione)Lerbinger, Otto. The Crisis Manager: Facing Disasters, Conflicts, and Failures. 2nd.ed. New York: Routledge,, 2012.
Citatione MLA (9a ed.)Lerbinger, Otto. The Crisis Manager: Facing Disasters, Conflicts, and Failures. 2nd.ed. Routledge,, 2012.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.