Citazione Stile APA (7a Edizione)

Hoffman, K. D., & Bateson, J. (2024). Services marketing: Concepts, strategies, and cases (6th edition.). Cengage.

Citazione stile Chigago Style (17a edizione)

Hoffman, K. Douglas, e John Bateson. Services Marketing: Concepts, Strategies, and Cases. 6th edition. Boston: Cengage, 2024.

Citatione MLA (9a ed.)

Hoffman, K. Douglas, e John Bateson. Services Marketing: Concepts, Strategies, and Cases. 6th edition. Cengage, 2024.