Style de citation APA (7e éd.)

Hoffman, K. D., & Bateson, J. (2024). Services marketing: Concepts, strategies, and cases (6th edition.). Cengage.

Style de citation Chicago (17e éd.)

Hoffman, K. Douglas, et John Bateson. Services Marketing: Concepts, Strategies, and Cases. 6th edition. Boston: Cengage, 2024.

Style de citation MLA (9e éd.)

Hoffman, K. Douglas, et John Bateson. Services Marketing: Concepts, Strategies, and Cases. 6th edition. Cengage, 2024.