Wirtz, J., Lovelock, C., & Chew, P. (2022). Essentials of services marketing (4th ed.). Harlow.
Chicago Style (17th ed.) CitationWirtz, Jochen, Christopher Lovelock, and Patricia Chew. Essentials of Services Marketing. 4th ed. Pearson Education, Limited: Harlow, 2022.
MLA (9th ed.) CitationWirtz, Jochen, et al. Essentials of Services Marketing. 4th ed. Harlow, 2022.
Warning: These citations may not always be 100% accurate.