The service culture handbook : a step-by-step guide to getting your employees obsessed with customer service
The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you’re just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You’ll receive ac...
Saved in:
| 主要作者: | Toister, Jeff |
|---|---|
| 格式: | 图书 |
| 出版: |
[ San Diego] :
s.l .
2017
|
| 主题: | |
| 标签: |
添加标签
没有标签, 成为第一个标记此记录!
|
相似书籍
Customer services : skills for success /
由: Lucas, Robert
出版: (2023)
由: Lucas, Robert
出版: (2023)
Customer services : skills for success /
由: Lucas, Robert
出版: (2012)
由: Lucas, Robert
出版: (2012)
Customer Relationship Management/
由: RAI, C.P
出版: (2024)
由: RAI, C.P
出版: (2024)
Customer services-marketing and the competitive environment/
由: Mayall,Carol
出版: (1992)
由: Mayall,Carol
出版: (1992)
Meeting customer needs
由: SMITH, I. (Author)
出版: (2003)
由: SMITH, I. (Author)
出版: (2003)
An assessment of the impact of integrated Logistics system of healthcare commodities on customer satisfaction in Tanzanian health system: A case of primary healthcare facilities in Ilemela Municipal Council, Mwanza Region
由: Eric, Shoo Ainea
出版: (2024)
由: Eric, Shoo Ainea
出版: (2024)
An assessment of the impact of integrated Logistics system of healthcare commodities on customer satisfaction in Tanzanian health system: A case of primary healthcare facilities in Ilemela Municipal Council, Mwanza Region
由: Eric, Shoo Ainea
出版: (2024)
由: Eric, Shoo Ainea
出版: (2024)
The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.
由: Hamisi, Musa
出版: (2024)
由: Hamisi, Musa
出版: (2024)
The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.
由: Hamisi, Musa
出版: (2024)
由: Hamisi, Musa
出版: (2024)
Services marketing : integrating customer focus across the firm /
由: Zeithaml, Valarie A.
出版: (2006)
由: Zeithaml, Valarie A.
出版: (2006)
Mapping experiences : a complete guide to creating value through journeys, blueprints, and diagrams
由: Kalbach,Jim
出版: (2021)
由: Kalbach,Jim
出版: (2021)
Effectiveness of customer care in influencing performance in financial institutions in Tanzania: A case of NMB PLC Wami branch Morogoro
由: Mduma, Esther M.
出版: (2024)
由: Mduma, Esther M.
出版: (2024)
Effectiveness of customer care in influencing performance in financial institutions in Tanzania: A case of NMB PLC Wami branch Morogoro
由: Mduma, Esther M.
出版: (2024)
由: Mduma, Esther M.
出版: (2024)
Customer relationship management : concepts, applications and technologies
由: PRIOR, D. D. (Author)
出版: (2024)
由: PRIOR, D. D. (Author)
出版: (2024)
Services marketing : managing the service value chain /
由: Bruhn, Manfred
出版: (2006)
由: Bruhn, Manfred
出版: (2006)
Assessment of the customer data usage and perceived service quality in managing customer relations in banking industry: A case of CRDB
由: Tairo, Ester C
出版: (2024)
由: Tairo, Ester C
出版: (2024)
Assessment of the customer data usage and perceived service quality in managing customer relations in banking industry: A case of CRDB
由: Tairo, Ester C
出版: (2024)
由: Tairo, Ester C
出版: (2024)
Influence of quality customer service management in employees satisfaction in public organization : A case of Sengerema district council – Mwanza
由: Anthony, Adrian
出版: (2025)
由: Anthony, Adrian
出版: (2025)
Influence of quality customer service management in employees satisfaction in public organization : A case of Sengerema district council – Mwanza
由: Anthony, Adrian
出版: (2025)
由: Anthony, Adrian
出版: (2025)
Defying the limits : reaching new heights in customer relationship management
出版: (2000)
出版: (2000)
Services marketing : people, technology, strategy /
由: Lovelock, Christopher H.
出版: (2022)
由: Lovelock, Christopher H.
出版: (2022)
The effortless experience : conquering the new battleground for customer loyalty
由: DIXON, M.
出版: (2013)
由: DIXON, M.
出版: (2013)
Handbook of logistics and distribution management
由: Rushton, Alan
出版: (1991)
由: Rushton, Alan
出版: (1991)
Influnce of customer service management in performance of banking industry : The case of microfunace bank , Mororgoro Tnzania
由: Lyatuu, Emmanuel
出版: (2024)
由: Lyatuu, Emmanuel
出版: (2024)
Influnce of customer service management in performance of banking industry : The case of microfunace bank , Mororgoro Tnzania
由: Lyatuu, Emmanuel
出版: (2024)
由: Lyatuu, Emmanuel
出版: (2024)
Services marketing : integrating customer focus across the firm /
由: Zeithaml, Valarie A.
出版: (2006)
由: Zeithaml, Valarie A.
出版: (2006)
Customer care and its effectiveness in meeting customer’s needs: Evidence of millicom (TIGO) company Morogoro municipality
由: Mashingia, Neema N.J
出版: (2024)
由: Mashingia, Neema N.J
出版: (2024)
Customer care and its effectiveness in meeting customer’s needs: Evidence of millicom (TIGO) company Morogoro municipality
由: Mashingia, Neema N.J
出版: (2024)
由: Mashingia, Neema N.J
出版: (2024)
The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city
由: Mlekwa, Moses Denis
出版: (2024)
由: Mlekwa, Moses Denis
出版: (2024)
The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city
由: Mlekwa, Moses Denis
出版: (2024)
由: Mlekwa, Moses Denis
出版: (2024)
An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited
由: Abdalla, Zainab.S
出版: (2024)
由: Abdalla, Zainab.S
出版: (2024)
An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited
由: Abdalla, Zainab.S
出版: (2024)
由: Abdalla, Zainab.S
出版: (2024)
Relationship marketing : management of customer relationships /
由: Bruhn, Manfred
出版: (2003)
由: Bruhn, Manfred
出版: (2003)
Customer centricity : focus on the right customers for strategic advantage /
由: Fader, Peter S.
出版: (2020)
由: Fader, Peter S.
出版: (2020)
Customer relationship management
由: SHANTHI, R. (Author)
出版: (2013)
由: SHANTHI, R. (Author)
出版: (2013)
The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam region
由: Mwikwabhi, Mary M.
出版: (2025)
由: Mwikwabhi, Mary M.
出版: (2025)
The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam region
由: Mwikwabhi, Mary M.
出版: (2025)
由: Mwikwabhi, Mary M.
出版: (2025)
Customer care received by students and students’ attraction in universities: A comparative study of Tanzania’s public versus private universities
由: Kwikwega, Asha H.
出版: (2024)
由: Kwikwega, Asha H.
出版: (2024)
Customer care received by students and students’ attraction in universities: A comparative study of Tanzania’s public versus private universities
由: Kwikwega, Asha H.
出版: (2024)
由: Kwikwega, Asha H.
出版: (2024)
Serving the public: Customer management in local government
由: Tam, Henry
出版: (1993)
由: Tam, Henry
出版: (1993)
相似书籍
-
Customer services : skills for success /
由: Lucas, Robert
出版: (2023) -
Customer services : skills for success /
由: Lucas, Robert
出版: (2012) -
Customer Relationship Management/
由: RAI, C.P
出版: (2024) -
Customer services-marketing and the competitive environment/
由: Mayall,Carol
出版: (1992) -
Meeting customer needs
由: SMITH, I. (Author)
出版: (2003)