Services management : an integrated approach
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| 其他作者: | Looy, Bart van (editor), Gemmel, Paul (editor), Dierdonck, R. van (editor) |
|---|---|
| 格式: | 图书 |
| 出版: |
Harlow :
Financial Times Prentice Hall,
c2003
|
| 版: | 2nd.ed |
| 主题: | |
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