Services management : an integrated approach

Services management : an integrated approach

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Detalhes bibliográficos
Outros Autores:	Looy, Bart van (editor), Gemmel, Paul (editor), Dierdonck, R. van (editor)
Formato:	Livro
Publicado em:	Harlow : Financial Times Prentice Hall, c2003
Edição:	2nd.ed
Assuntos:	Service industries > Management Personnel management Facility management
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