Principles of services marketing

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Bibliographic Details
Main Author: Palmer, Adrian
Format: Book
Published: New York : McGraw-Hill, c 2001
Edition:2nd.ed
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LEADER 00000nam a2200000 4500
020 |a 9780077097486  |c TZs.39346.244 
040 |a MUL  |b eng  |e AACR 
082 |a 658.8 PAL 
100 |a Palmer, Adrian 
245 |a  Principles of services marketing  |c / Adrian Palmer 
250 |a 2nd.ed 
260 |a  New York :  |b McGraw-Hill,  |c c 2001 
300 |a xx, 516 p. :  |b ill.;  |c 25 cm 
504 |a Includes references and index 
546 |a eng 
650 |a Service industries--Marketing 
650 |a Marketing--Management 
650 |a Marketing 
942 |c BK 
999 |c 10451  |d 10451