rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Reference and information services in the 21st century
    sub title: an introduction
  name:
    name part: Cassell, Kay Ann.
    role:
      role term: creator
  name:
    name part: Hiremath, Uma.
  type of resource: text
  origin info:
    place:
      place term: New York
    publisher: Neal-Schuman Publishers
    date issued: c2011
    edition: 2nd ed. rev.
    issuance: monographic
  physical description:
    extent: xvii, 461 p. : ill. ; 23 cm.
  table of contents: Introducing reference and information service -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything : encyclopedias -- Answering questions that require handy facts : ready reference sources -- Answering questions about words : dictionaries -- Answering questions about events and issues, past and present : indexes and full-text databases -- Answering questions about health, law, and business : special guidelines and sources -- Answering questions about geography, countries, and travel : atlases, gazetteers, maps, geographic information systems, and travel guides -- Answering questions about the lives of people : biographical information sources -- Answering questions about governments : government information sources -- When and how to use the Internet as a reference tool -- Reader's advisory work / Mary K. Chelton -- Reference work with children and young adults / Mary K. Chelton -- Information literacy in the reference department -- Selecting and evaluating reference materials -- Managing reference departments -- Assessing and improving reference services -- Reference 2.0 -- The future of information service.
  note: Kay Ann Cassell and Uma Hiremath.
  note: Includes bibliographical references and indexes.
  note: eng
  subject:
    topic: Reference services (Libraries)
  subject:
    topic: Electronic reference services (Libraries)
  subject:
    topic: Reference books
    genre: Bibliography
  subject:
    topic: Electronic reference sources
    genre: Directories
  classification: 025.524 CAS
  identifier: 9781555707408
  identifier: 1555707408
  record info:
    record content source: MUL
    language of cataloging:
      language term: eng