Search Results - Sterne, Jim

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    Customer service on the internet : building relationships, increasing loyality and staying competitive

    Customer service on the internet : building relationships, increasing loyality and staying competitive by Sterne, Jim

    Published 1996
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    World Wide Web marketing : integrating the web into your marketing strategy /

    World Wide Web marketing : integrating the web into your marketing strategy / by Sterne, Jim

    Published 2001
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