| 000 | 00490nam a2200157 4500 | ||
|---|---|---|---|
| 020 |
_a9788176493604 _cTZS 11,978.744 |
||
| 040 |
_aMUL _beng. _eAACR |
||
| 082 | _a658.812 ROB | ||
| 100 | _aRobert-Phelps Graham | ||
| 245 |
_aCustomer relationship management : _bhow to turn a good business int great one _c/ Graham Robert-Phelps |
||
| 260 |
_aLondon : _bThorogood, _cc1998. |
||
| 300 |
_a230 p. : _bill. ; _c21 cm. |
||
| 546 | _aeng. | ||
| 650 | _aCustomer relationship management | ||
| 942 | _cBK | ||
| 999 |
_c6225 _d6225 |
||