000			02019cam a22002057i 4500
020			_a9781259255304
040			_aMUL _beng _eAACR
100	1		_aDe Feo, Joseph A.,
245	1	0	_aJuran's quality management and analysis. _c/Joseph A. De Feo, Frank M. Gryna.
250			_aSixth edition /
300			_axvi, 736 pages : _billustrations ; _c24 cm
500			_a"Earlier editions of this book were written by J.M. Juran, Chairman Emeritus of the Juran Institute, Inc."
500			_aRevised edition of: Juran's quality planning and analysis : for enterprise quality / Frank M. Gryna, Richard C.H. Chua, Joseph A. DeFeo. 5th ed. 2007.
500			_a"The first five editions of Juran's quality planning and analysis have provided professionals and students with an authoritative exposition on the management processes ... The sixth edition, Juran's quality management and analysis, continues the tradition that has made this a foundational text"--Back cover.
504			_aIncludes bibliographical references and indexes.
505	0		_a1. The Bottom Line: Quality and Business Performance -- 2. Integrating quality into the enterprise strategic plan -- 3. Organizationwide Assessment of Quality -- 4. Improving Quality While Decreasing Cost -- 5. Quality By Design to Increase Sales -- 6. Control of Quality to Maintain Superior Performance -- 7. Business Process Management -- 8. Organizational Roles to Support a Quality Culture -- 9. Creating a Quality Culture -- 10. Inspection, Test, and Measurement -- 11. Understanding Customer Needs -- 12. New Product Development's Role in Designing for Quality -- 13. Managing Quality in Operations-Manufacturing -- 14. Managing Quality in Operations-Service -- 15. Managing the Supply Chain -- 16. Quality Assurance & Audits -- 17. The Role of Statistics and Probability -- 18. Tools for Analyzing Data -- 19. Statistical Tools to Design for Quality -- 20. Tools to Maintain the Control of Quality.
650		0	_aQuality control.
700	1		_aGryna, Frank M.,
942			_cBK
999			_c5872 _d5872