000 00983cam a22002294a 4500
020 _a0273676016
_cTZs.30000/-
020 _a9780273676010
040 _aMUL
_beng
_eAACR
041 1 _aeng
082 _a658.812 BRU
100 1 _aBruhn, Manfred.
240 1 0 _aRelationship marketing.
245 1 0 _aRelationship marketing :
_bmanagement of customer relationships /
_cManfred Bruhn.
260 _aHarlow, England ;
_aNew York :
_bPearson Education/Financial Times,
_cc2003.
300 _axxi, 289 p. :
_bill. ;
_c25 cm.
504 _aIncludes bibliographical references (p. 267-283) and index.
520 _aRelationship Marketing: Management of Customer Relationships is essential reading for students studying relationship marketing at undergraduate or postgraduate level but will also prove invaluable to practitioners who wish to update their knowledge."--BOOK JACKET
546 _aeng
650 0 _aCustomer relations
650 0 _aCustomer relations Management
942 _cBK
999 _c5322
_d5322