| 000 | 00525nam a22001697a 4500 | ||
|---|---|---|---|
| 020 |
_a8174462678 _cTZS 100,395.50 |
||
| 040 |
_aMUL _beng _eAACR |
||
| 082 | _a658.8 SHA | ||
| 100 | _a Shanker, Ravi | ||
| 245 |
_a Services marketing : _bthe Indian perspective : text and readings _c/ Ravi Shanker |
||
| 260 |
_aNew Delhi : _bExcel Books, _c©2002. |
||
| 300 |
_a xvi, 656 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes references and index | ||
| 546 | _aeng | ||
| 650 |
_aService industries--Marketing _zIndia |
||
| 942 | _cBK | ||
| 999 |
_c10342 _d10342 |
||