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	1.	Service management : operations, strategy, information technology / James A. Fitzsimmons, and Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill/Irwin, c2008 Online access: Table of contents only Availability: Items available for loan: Mzumbe University Main Campus Library (3)Location, call number: 658 FIT, ... Found in Open Library: Place hold Add to cart (remove)
	2.	Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 4th ed. Material type: Text Publication details: Boston, Mass. : McGraw-Hill/Irwin, c2004 Availability: Items available for loan: Mzumbe University Main Campus Library (2)Location, call number: 658 FIT, ... Found in Open Library: Place hold Add to cart (remove)
	3.	Operations management / Richard B. Chase, Nicholas J. Aquilano, F. Robert Jacobs, Morris A. Cohen, Uday M. Apte, Wallace J. Hopp, Mark L. Spearman, Roger G. Schroeder, David Simchi- Levi, Philip Kaminsky, Edith Simchi- Levi, James A. Fitzsimmons, Mona J. Fitzsimmons by Cohen, Morris A Apte, Uday M Hopp, Wallace J Spearman, Mark L Schroeder, Roger G Simchi- Levi, David Kaminsky, Philip Simchi- Levi, Edith Fitzsimmons, James A Fitzsimmons, Mona J Edition: 9th ed. Material type: Text Publication details: USA : McGraw-Hill, c2003 Availability: Items available for loan: Mzumbe University Main Campus Library (2)Location, call number: 658.5 OPE, ... Found in Open Library: Place hold Add to cart (remove)

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