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	21.	Quality Control and Total Quality Management / Jain P L. by Jain, P. L Material type: Text Publication details: India: Tata McGraw Hill, 2001 Availability: Items available for loan: Mzumbe University Main Campus Library (1)Location, call number: 658.4013 JAI. Found in Open Library: Place hold Add to cart (remove)
	22.	100 Methods for total quality management / Gopal K. Kanjib and Mike Asher by Kanji, Gopal K Asher, Mike Material type: Text Publication details: New Delhi: Response books, 1996 Availability: Items available for loan: Mzumbe University Main Campus Library (1)Location, call number: 658.4013 KAN. Found in Open Library: Place hold Add to cart (remove)
	23.	Production and operations management : manufacturing and services / Richard B. Chase and Nicholas J. Aquilano by Chase, Richard B Aquilano, Nicholas J Edition: 7th ed. Material type: Text Publication details: Chicago : Irwin, ©1995 Availability: Items available for loan: Mzumbe University Main Campus Library (1)Location, call number: 658.5 CHA. Found in Open Library: Place hold Add to cart (remove)
	24.	Total quality management : a practical approach / H. Lal by Lal, H Material type: Text Publication details: New Delhi : New Age International, c1990 Availability: Items available for loan: Mzumbe University Main Campus Library (2)Location, call number: 658.562 LAL, ... Found in Open Library: Place hold Add to cart (remove)
	25.	Managing quality : the primer for middle managers / Randall S. Schuler and Drew L. Harris. by Schuler, Randall S Harris, Drew L Series: The Addison-Wesley middle manager series Material type: Text Publication details: Reading, Mass. : Addison-Wesley Pub. Co., c1992 Availability: Items available for loan: Mzumbe University Main Campus Library (1)Location, call number: 658.562 SCH. Found in Open Library: Place hold Add to cart (remove)
	26.	Total quality management : three steps to continuous improvement / Arthur R. Tenner and Irving J. DeToro. by Tenner Arthur R DeToro, Irving J Material type: Text Publication details: Reading, Mass. : Addison-Wesley, c1992 Availability: Items available for loan: Mzumbe University Main Campus Library (1)Location, call number: 658.5 TEN. Found in Open Library: Place hold Add to cart (remove)
	27.	The complete business process handbook : body of knowledge from process modeling to bpm Vol. 1 / Mark von Rosing, Henrik von Scheel. by Rosing, Mark Von Scheer, August-Wilhelm Scheel, Henrik Von Material type: Text Publication details: Amsterdam: Elsevier, c2015 Availability: Items available for loan: Mzumbe University Main Campus Library (6)Location, call number: 670.427 ROS, ... Found in Open Library: Place hold Add to cart (remove)
	28.	Customer-driven project management : building quality into project process / Bruce T. Barkley and James H. Saylor. by Barkley, Bruce Saylor, James H, 1947- Edition: 2nd ed. Material type: Text Publication details: New York : McGraw-Hill, c2001 Online access: Click here to access online Click here to access online Click here to access online Availability: Items available for loan: Mzumbe University Main Campus Library (1)Location, call number: 658.4013 BAR. Found in Open Library: Place hold Add to cart (remove)

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