TY - BOOK AU - Geisler, Eliezer, 1942- AU - TI - Principles of knowledge management : : theory, practices, and cases SN - 9781315686448 U1 - 658.4038 GEI PY - 2009/// CY - London [England] PB - Routledge, KW - Management information systems | Knowledge management | KW - cases N1 - Includes references and index; pt. 1. Fundamentals of knowledge management pt. 2. The knowledge-based enterprise : implementation of knowledge and knowledge management systems pt. 3. Metrics and impacts of knowledge management and knowledge management systems pt. 4. Cases N2 - This text provides a comprehensive introduction to the new field of knowledge management. It approaches the subject from a management rather than a highly technical point of view, and provides students with a state-of-the-art survey of KM and its implementation in diverse organizations. The text covers the nature of knowledge (tacit and explicit), the origins and units of organizational knowledge, and the evolution of knowledge management in contemporary society. It explores the implementation and utilization of knowledge management systems, and how to measure their impact, outputs, and benefi ER -