TY - BOOK AU - Smith, Kelvin (Kelvin John) TI - Planning and implementing electronic records management: a practical guide SN - 9781856046152 U1 - 025.284 SMI PY - 2009/// CY - London : PB - Facet, KW - Electronic records -- Management.| Electronic filing systems | Business records -- Data processing -- Management N1 - Underlying principles -- Context -- Making a business case for ERM 35 -- Main issues of design -- Information survery -- File plan -- appraisal methodology -- Preservation -- Access -- Main issues for implementation -- Project management -- Procurement -- Change management -- Training -- Future of information management; Includes references N2 - Underlying principles Context -- Making a business case for ERM 35 -- Main issues of design -- Information survey -- File plan -- appraisal methodology -- Preservation -- Access -- Main issues for implementation -- Project management -- Procurement -- Change management -- Training -- Future of information management ER -