Harris, N. D. <br/><br/>
Service operations management 
/ Neville D. Harris 
 - London :  Cassell,  1989 
 - xiii, 271p. ;  25 cm 
<br/><br/> Includes index  
<br/><br/><label>ISBN: </label>0304322172  TZS 995/= 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Operation management
<br/><br/><label>Dewey Class. No.: </label>338.4 HAR