Moore, Christopher W. <br/><br/>
The mediation process :  practical strategies for resolving conflict / 
Christopher W. Moore. 
 - 3rd rev. ed. 
 - San Francisco :  Jossey-Bass,  c2003. 
 - xvi, 599 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references (p. 521-548) and indexes. 
<br/><br/><label>ISBN: </label>0787964468  TZS 50700/= 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Mediation.<br/>Conflict management.
<br/><br/><label>Dewey Class. No.: </label>303.69 MOO