Mastering communication
/ Nicky Stanton
- 5th ed.
- Basingstoke : Palgrave Macmillan, c2009.
- xvi, 480 p. : ill. ; 24 cm.
- Palgrave master series .
Includes index
This comprehensive 'how to' book is for anyone wishing to improve their communication skills and knowledge of the way in which communications function in organisations. It covers the skills of speaking, writing, listening and effective reading and provides guidance on telephoning, intervewing and meetings
eng
9780230216921 TZS 54,765.5
Communication Communication in organizations Business communication Communication in management