TY - BOOK AU - Mbura, Omari K. ED - The Tanzania Institute of Bankers TI - Marketing, customer services and business ethics T2 - Bankers Workshop series SN - 9987694101 U1 - 658.812 MBU PY - 2004/// CY - Dar es Salaam : PB - The Tanzania Institute of Bankers, KW - Marketing KW - Marketing strategy KW - Marketing decision KW - Business ethics ER -