Russell, Roberta S. Operations management / Roberta S. Russell, Bernard W. Taylor III. - 4th ed. - Upper Saddle River, NJ : Prentice Hall, c2003. - xx, 824 p. : col. ill. ; 26 cm. Includes bibliographical references and index. eng ISBN: 0130348341 TZS 306,250/= Subjects--Topical Terms: Production management.Quality control. Dewey Class. No.: 658.5 RUS