Operations management : integrating manufacturing and services /
Mark M. Davis, Janelle Heineke.
- 5th ed.
- Boston : McGraw-Hill, c2005.
- xxxix, 679 p. : ill. ; 29 cm. + 1 CD-ROM (4 3/4 in.)
- The McGraw-Hill/Irwin series operations and decision sciences .
Rev. ed. of: Fundamentals of operations management / Mark M. Davis, Nicholas J. Aquilano, Richard B. Chase. c2003.