TY - BOOK AU - Chase,Richard B. AU - Aquilano,Nicholas J. AU - Jacobs,F.Robert TI - Operations management for competitive advantage SN - 0072506369 U1 - 658.5 CHA PY - 2004/// CY - Boston, Mass. PB - McGraw-Hill KW - Production management N1 - Includes bibliographical references and index; Section One¿Operations Strategy and Managing Change 1. Introduction to the Field 2. Operations Strategy and Competitiveness /TN2. Learning Curves 3. Project Management Section Two¿Product Design and Process Selection 4. Process Analysis /TN4. Job Design and Work Measurement 5. Product Design and Process Selection¿Manufacturing TN5. Facility Layout 6. Product Design and Process Selection¿Services /TN6. Waiting Line Management 7. Quality Management /TN7. Process Capability & Statistical Quality Control 8. Operations Consulting and Reengineering Section Three¿Supply Chain Design Managerial Briefing 9.E-Ops© 9. Supply Chain Strategy 10. Strategic Capacity Management TN10. Facility Location 11. Just-in-Time and Lean Systems Section Four¿Planning and Controlling the Supply Chain Managerial Briefing 12Enterprise Resource Planning Systems 12. Forecasting and Demand Management 13. Aggregate Sales and Operations Planning 14. Inventory Control 15. Material Requirements Planning 16. Operations Scheduling TN16. Simulation 17. Synchronous Manufacturing and Theory of Constraints SUPPLEMENTS A Linear Programming with the Excel Solver B Financial Analysis C Operations Technology APPENDICES A Answers to Selected Problems B Uniformly Distributed Random Digits C Normally Distributed Random Digits D Areas of the Standard Normal Distribution E Areas of the Cumulative Standard Normal Distribution F Negative Exponential Distribution: Value of e–X G Interest Tables N2 - The tenth edition of this title gives a current and thorough introduction to the concepts, processes and methods of managing and controlling operations in manufacturing or service settings. It also discusses issues such as globalization, supply-chain strategy, E-business, and ERP ER -