Chase, Richard B. <br/><br/>
Operations management for competitive advantage / 
Richard B. Chase, Nicholas J. Aquilando, F. Robert Jacobs. 
 - 10th ed. 
 - Boston, Mass. :  McGraw-Hill,  c2004. 
 - xvi, 765 p. :  ill. (some col.) ;  29 cm. +  1 CD-ROM (4 3/4 in.) 
 - The McGraw-Hill/Irwin series operations and decision sciences .
<br/><br/>Includes bibliographical references and index. 
<br/><br/><br/>Section One¿Operations Strategy and Managing Change<br/>1. Introduction to the Field<br/>2. Operations Strategy and Competitiveness /TN2. Learning Curves<br/>3. Project Management Section Two¿Product Design and Process Selection<br/>4. Process Analysis /TN4. Job Design and Work Measurement<br/>5. Product Design and Process Selection¿Manufacturing TN5. Facility Layout<br/>6. Product Design and Process Selection¿Services /TN6. Waiting Line Management<br/>7. Quality Management /TN7. Process Capability & Statistical Quality Control<br/>8. Operations Consulting and Reengineering Section Three¿Supply Chain Design Managerial Briefing 9.E-Ops©<br/>9. Supply Chain Strategy<br/>10. Strategic Capacity Management TN10. Facility Location<br/>11. Just-in-Time and Lean Systems Section Four¿Planning and Controlling the Supply Chain Managerial Briefing 12Enterprise Resource Planning Systems<br/>12. Forecasting and Demand Management<br/>13. Aggregate Sales and Operations Planning<br/>14. Inventory Control<br/>15. Material Requirements Planning<br/>16. Operations Scheduling TN16. Simulation<br/>17. Synchronous Manufacturing and Theory of Constraints<br/>SUPPLEMENTS<br/>A Linear Programming with the Excel Solver<br/>B Financial Analysis<br/>C Operations Technology<br/>APPENDICES<br/>A Answers to Selected Problems<br/>B Uniformly Distributed Random Digits<br/>C Normally Distributed Random Digits<br/>D Areas of the Standard Normal Distribution<br/>E Areas of the Cumulative Standard Normal Distribution<br/>F Negative Exponential Distribution: Value of e–X<br/>G Interest Tables 
<br/><br/> The tenth edition of this title gives a current and thorough introduction to the concepts, processes and methods of managing and controlling operations in manufacturing or service settings. It also discusses issues such as globalization, supply-chain strategy, E-business, and ERP<br/> 
<br/><br/><br/>eng 
<br/><br/><label>ISBN: </label>0072506369   TZS 26,137.5 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management.
<br/><br/><label>Dewey Class. No.: </label>658.5 CHA