TY - BOOK AU - Bryson,Jo TI - Managing information services: a sustainable approach SN - 9781409406945 U1 - 658.4038 BRY PY - 2011///] CY - Farnham, Surrey, Burlington, VT PB - Ashgate Publishing KW - Information resources management KW - Handbooks, manuals, etc KW - Corporate libraries KW - Information services N1 - Includes bibliographical references and index; Managing in an uncertain world -- Strategic influences -- Strategic planning : positioning for a sustainable future -- Attracting and retaining talented people in challenging times -- Ensuring value for money and enabling a cost-sustainable future -- Knowledge and information management : a key to survival -- Strategic technology and asset management : a smarter approach -- Leadership -- Utilizing a values driven culture for sustainability -- Innovation and creativity -- Engaging change in positioning for the future -- Group dynamics and team building -- Effective negotiation and conflict management -- Managing the political arena -- Policy making -- Personal communication and networking -- Managing yourself and others in challenging times -- Corporate governance -- Accountability and influence -- Encouraging transparency -- Managing for sustainability -- Managing risk -- Sustaining trust and continued operations -- Evaluating benefits and performance -- Competitive strategies -- Corporate image and communications -- Ensuring service quality -- Bringing it all together ER -