TY - BOOK AU - Cartwright,Roger AU - Collins,Michael AU - Green,George AU - Candy,Anita TI - Managing operations: a competence approach to supervisory management SN - 0631190112 U1 - 658.403 MAN PY - 1993/// CY - Oxford, UK, Cambridge, Mass., USA PB - Blackwell KW - Management N1 - "NVQ/ SVQ level 3."; Includes bibliographical references (p. [197]) and index ER -