TY - BOOK AU - Davenport Thomas H. AU - Prusak,Laurence TI - Working knowledge: how organizations manage what they know SN - 1578513014 U1 - 658.403 DAV PY - 1998/// CY - Boston, Mass PB - Harvard Business School Press KW - Organizational learning KW - Information resources management KW - Industrial management N1 - Includes bibliographical references (p. 179-187) and index ER -