The certified quality manager handbook / 
Duke Okes and Russell T. Westcott, editors. 
 - 2nd ed. 
 - Milwaukee, WI :  ASQ Quality Press,  2001. 
 - xxi, 490 p. :  ill. ;  27 cm. 
<br/><br/> "Quality Management Division, American Society for Quality." 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><br/>eng. 
<br/><br/><label>ISBN: </label>0873894871  TZs 25,000/= 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management--Handbooks, manuals, etc.
<br/><br/><label>Dewey Class. No.: </label>658.4013 CER