TY - BOOK AU - Bouldin,Barbara M. AU - Yourdon, Edward TI - Agents of change: managing the introduction of automated tools SN - 0130185086 U1 - 658.05 BOU PY - 1989/// CY - Englewood Cliffs, NJ PB - Yourdon Press KW - Management KW - Technological innovations KW - Organizational change N1 - Includes index; Includes bibliography (p. 188-189) ER -