TY - BOOK AU - Cole G.A. TI - Management theory and practice SN - 9781844800957 U1 - 658 COL PY - 2004/// CY - London PB - Thomson Learning KW - Management KW - Organization and Administration KW - Organization N1 - Includes index; Pt. I. Management theory. 1. Developments in management theory 1910-2000. 2. Definitions of management. 3. The search for principles of management. 4. Max Weber and the idea of bureaucracy. 5. Motivation: the early theories. 6. Motivation: later theorists. 7. Leadership: theory and practice. 8. Groups and group behaviour. 9. Organisations as systems. 10. Contingency approaches to management. 11. Modern approaches to management pt. II. Management in practice. 12. Business organisations and corporate governance. 13. Developing an organisation culture. 14. Women in management. 15. The international context of management. 16. Strategic aspects of management. 17. Objectives, policies and organisational ethics. 18. Performance standards in management. 20. Human resource planning. 21. Work structuring, job design and business process re-engineering. 22. Organisation structures. 23. Delegation and empowerment. 24. Managing change: key concepts. 25. Implementing change: organisation development. 26. Communication in organisations. 27. Time management and personal effectiveness. 28. Controlling performance. 29. Quality standards and management. 30. The role of information technology pt. III. Functional management: marketing, production, personnel and financial marketing management. 21. The marketing concept, competitiveness and the global dimension. 32. The marketing mix: product and price. 33. The marketing mix: promotion. 34. The marketing mix: distribution. 35. Marketing research. 36. Marketing organisation. 37. Customer services and consumer protection. 38. Production planning and control. 39. Types of production. 40. Aids to production. 41. New technology in manfuacturng. 42. Human resource management. 43. Recruitment and selection. 44. Employee development and training. 45. Performance appraisal, discipline and grievances. 46. Developing managerial competencies. 47. Stress management and employee counselling. 48. Job evaluation. 49. Employee relations and collective rights. 50. Legal aspects of employment: individual rights. 51. Company accounts. 52. Budgets, forecasts and business plans N2 - With updated references, exam questions, annotated model answers and unique glossary, this text provides a comprehensive one stop guide for all students of Business and Management studies at UG and HND level. The sixth edition includes fresh treatment of information technology, organization culture and strategy ER -