Lodging management program / American Hotel & Lodging Educational Institute - 2nd.ed - Michgan: Educational Institute, c2005. - xiv, 352p. : ill. ; 23 cm

Includes index

Overview of lodging management: Organization and structure; Guest service; Safety and security
Rooms division: Guest cycle; Telecommunications; Reservations; Registration; Check-out and settlement; Front office audit
Housekeeping management: Housekeeping management; Carpet construction and maintenance; Housekeeping inventory; Guestroom cleaning; On-premises laundry management
Careers: careers

0866122761 TZS 12000/=


Hospitality industry Management
Hotel management

647 LOD