Lodging management program /
American Hotel & Lodging Educational Institute
- 2nd.ed
- Michgan: Educational Institute, c2005.
- xiv, 352p. : ill. ; 23 cm
Includes index
Overview of lodging management: Organization and structure; Guest service; Safety and security Rooms division: Guest cycle; Telecommunications; Reservations; Registration; Check-out and settlement; Front office audit Housekeeping management: Housekeeping management; Carpet construction and maintenance; Housekeeping inventory; Guestroom cleaning; On-premises laundry management Careers: careers