Creating business advantage in the information age /
Lynda M. Applegate, Robert D. Austin, F. Warren McFarlan.
- Boston : McGraw-Hill, c2002.
- xvi, 412 p. : ill. ; 24 cm.
Includes bibliographical references and index.
Cases 1. Charles Schwab (A) 2. Charles Schwab (B)
Module One: The Challenges of Managing in an Information Age Cases 1. H.E. Butt Grocery Company: The New Digital Strategy 2. Admart 3. Li & Fung
Module Two: Building Information Age Businesses Cases 1. QuickenInsurance: The Race to Click and Close (Condensed) 2. Amazon.com 2000 3. Amazon.com Valuation Exercise 4. American Express Interactive
Module Three: Information Age Operations Cases 1. Arepa 2. Selecting a Hosting Provider 3. Web and IT Hosting Facilities 4. Trilogy (A) 5. The iPremier Company: Denial of Service Attack (A)
Module Four: Managing Information Age Projects and Programs Cases 1. Tektronix, Inc.: Global ERP Implementation 2. BAE Automated Systems: Denver International Airport Baggage-Handling System (A) 3. Cisco Systems Architecture: ERP and Web-Enabled IT 4. General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)
Concluding Thoughts Case 1. Merrill Lynch: Integrated Choice (Condensed)