TY - BOOK AU - Thomas Heather TI - The regulation of insurance brokers and intermediaries SN - 9781405700092 U1 - 368.0092 THO PY - 2004/// CY - London PB - Butterworths KW - Insurance agents KW - Great Britain KW - Legal status N1 - Includes index; 1. Outline of the FSA regime and the Insurance Mediation Directive; 2. How the statutory regime relates to the common law of agency; 3. What is regulated; 4. The options for status (authorised intermediary, appointed representative, introducer); 5. The sales process, promotional material and product disclosure; 6. Cancellation rights; 7. Claims handling; 8. Management of client money; 9. Monitoring and compliance; 10. Training and competence; 11. The contents of agency agreements, i. e. between the insurer and the distributor/retailer; 12. Specialist sections on packaged products, reinsurance and the Lloyd's/London market N2 - Aimed at those who must vary their Financial Services Authority (FSA) permissions and those who are regulated by the FSA as a result of the Insurance Mediation Directive. This book provides a practical source of knowledge and reference on key points of the regulations ER -