TY  - BOOK
AU  - Görgens-Albino,Marelize
AU  - Kusek,Jody Zall
TI  - Making monitoring and evaluation systems work: a capacity development toolkit 
SN  - 9780821381861 (pbk. : alk. paper)
U1  - 352.357091724 GOR 
PY  - 2009///
CY  - Washington, DC
PB  - World Bank
KW  - Government productivity
KW  - Developing countries
KW  - Performance standards
KW  - Total quality management in government
KW  - Public administration
N1  - Includes bibliographical references (p. 470-479) and index
ER  -