Görgens-Albino, Marelize.

Making monitoring and evaluation systems work : a capacity development toolkit / Marelize Görgens and Jody Zall Kusek. - Washington, DC : World Bank, c2009. - xxxi, 493 p. : ill. ; 24 cm.

Includes bibliographical references (p. 470-479) and index.

9780821381861 (pbk. : alk. paper) 0821381865 (pbk. : alk. paper) 9780821381878 (ebook) 0821381873 (ebook)


Government productivity--Developing countries
Performance standards--Developing countries
Total quality management in government--Developing countries
Public administration--Developing countries

352.357091724 GOR