TY - BOOK AU - Ponte,Lucille M. AU - Cavenagh,Thomas D. TI - Alternative dispute resolution in business SN - 9780324000719 U1 - 347.739 PON PY - 2002/// CY - Mason PB - Thomson custom publishing KW - Dispute resolution (Law) KW - United States KW - Arbitration and award N1 - Includes bibliographical references and index ER -