Ponte, Lucille M., <br/><br/>
Alternative dispute resolution in business / 
Lucille M. Ponte, Thomas D. Cavenagh. 
 - Mason :  Thomson custom publishing,  c2002. 
 - xiv, 433 p. :  forms ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><br/>eng. 
<br/><br/><label>ISBN: </label>9780324000719  TZS12,000/= 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Dispute resolution (Law)--United States.<br/>Arbitration and award--United States.
<br/><br/><label>Dewey Class. No.: </label>347.739 PON