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Operations management / William J. Stevenson.

By: Material type: TextTextSeries: The McGraw-Hill/Irwin series Operations and decision sciencesPublication details: Boston : McGraw-Hill Irwin, c2002.Edition: 7th edDescription: xvi, 910 p. : col. ill. ; 29 cmISBN:
  • 0072443901
Subject(s): DDC classification:
  • 658.5 STE
Online resources: Summary: [This text] surveys the field of operations in both the services and manufacturing sectors. Provides enhanced coverage from the strategies of designing a product or service, through the processes and systems of making and delivering the product, and controlling the operations. All the standard topics are covered with concepts and supporting examples, problems, cases, and appropriate current news clips and readings. [In the text, the author] highlights the very important role Operations plays in today's business world with concise coverage of concepts such as JIT, TQM, supply chain management with more thorough integration of services and increased use of real world examples. All basic quantitative techniques are presented, many in supplements that can be highlighted or bypassed depending on the course structure, and all are supported with step-by-step examples and solved problems, many including example solutions built into Excel spreadsheets.-http://www.bn.com [The text] is intended as an introduction to the field of operations management. It is suitable for both undergraduate and graduate students.-Pref
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Item type Current library Home library Call number Copy number Status Date due Barcode Item holds
Book Mzumbe University Main Campus Library Mzumbe University Main Campus Library 658.5 STE (Browse shelf(Opens below)) 1 Available 0079125
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Includes indexes.

[This text] surveys the field of operations in both the services and manufacturing sectors. Provides enhanced coverage from the strategies of designing a product or service, through the processes and systems of making and delivering the product, and controlling the operations. All the standard topics are covered with concepts and supporting examples, problems, cases, and appropriate current news clips and readings. [In the text, the author] highlights the very important role Operations plays in today's business world with concise coverage of concepts such as JIT, TQM, supply chain management with more thorough integration of services and increased use of real world examples. All basic quantitative techniques are presented, many in supplements that can be highlighted or bypassed depending on the course structure, and all are supported with step-by-step examples and solved problems, many including example solutions built into Excel spreadsheets.-http://www.bn.com [The text] is intended as an introduction to the field of operations management. It is suitable for both undergraduate and graduate students.-Pref

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