Operations management for competitive advantage / Richard B. Chase, Nicholas J. Aquilando, F. Robert Jacobs.

By:

Chase, Richard B

Contributor(s):

Material type: Text

TextSeries: The McGraw-Hill/Irwin series operations and decision sciencesPublication details: Boston, Mass. : McGraw-Hill, c2004.Edition: 10th edDescription: xvi, 765 p. : ill. (some col.) ; 29 cm. + 1 CD-ROM (4 3/4 in.)ISBN:

0072506369

Subject(s):

Production management

DDC classification:

658.5 CHA

Contents:

Section One¿Operations Strategy and Managing Change 1. Introduction to the Field 2. Operations Strategy and Competitiveness /TN2. Learning Curves 3. Project Management Section Two¿Product Design and Process Selection 4. Process Analysis /TN4. Job Design and Work Measurement 5. Product Design and Process Selection¿Manufacturing TN5. Facility Layout 6. Product Design and Process Selection¿Services /TN6. Waiting Line Management 7. Quality Management /TN7. Process Capability & Statistical Quality Control 8. Operations Consulting and Reengineering Section Three¿Supply Chain Design Managerial Briefing 9.E-Ops© 9. Supply Chain Strategy 10. Strategic Capacity Management TN10. Facility Location 11. Just-in-Time and Lean Systems Section Four¿Planning and Controlling the Supply Chain Managerial Briefing 12Enterprise Resource Planning Systems 12. Forecasting and Demand Management 13. Aggregate Sales and Operations Planning 14. Inventory Control 15. Material Requirements Planning 16. Operations Scheduling TN16. Simulation 17. Synchronous Manufacturing and Theory of Constraints SUPPLEMENTS A Linear Programming with the Excel Solver B Financial Analysis C Operations Technology APPENDICES A Answers to Selected Problems B Uniformly Distributed Random Digits C Normally Distributed Random Digits D Areas of the Standard Normal Distribution E Areas of the Cumulative Standard Normal Distribution F Negative Exponential Distribution: Value of e–X G Interest Tables

Summary: The tenth edition of this title gives a current and thorough introduction to the concepts, processes and methods of managing and controlling operations in manufacturing or service settings. It also discusses issues such as globalization, supply-chain strategy, E-business, and ERP

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Holdings
Item type	Current library	Home library	Call number	Copy number	Status	Date due	Barcode	Item holds
Book	Mzumbe University Main Campus Library	Mzumbe University Main Campus Library	658.5 CHA (Browse shelf(Opens below))	1	Available		0057028

Total holds: 0

Includes bibliographical references and index.

Section One¿Operations Strategy and Managing Change
1. Introduction to the Field
2. Operations Strategy and Competitiveness /TN2. Learning Curves
3. Project Management Section Two¿Product Design and Process Selection
4. Process Analysis /TN4. Job Design and Work Measurement
5. Product Design and Process Selection¿Manufacturing TN5. Facility Layout
6. Product Design and Process Selection¿Services /TN6. Waiting Line Management
7. Quality Management /TN7. Process Capability & Statistical Quality Control
8. Operations Consulting and Reengineering Section Three¿Supply Chain Design Managerial Briefing 9.E-Ops©
9. Supply Chain Strategy
10. Strategic Capacity Management TN10. Facility Location
11. Just-in-Time and Lean Systems Section Four¿Planning and Controlling the Supply Chain Managerial Briefing 12Enterprise Resource Planning Systems
12. Forecasting and Demand Management
13. Aggregate Sales and Operations Planning
14. Inventory Control
15. Material Requirements Planning
16. Operations Scheduling TN16. Simulation
17. Synchronous Manufacturing and Theory of Constraints
SUPPLEMENTS
A Linear Programming with the Excel Solver
B Financial Analysis
C Operations Technology
APPENDICES
A Answers to Selected Problems
B Uniformly Distributed Random Digits
C Normally Distributed Random Digits
D Areas of the Standard Normal Distribution
E Areas of the Cumulative Standard Normal Distribution
F Negative Exponential Distribution: Value of e–X
G Interest Tables

The tenth edition of this title gives a current and thorough introduction to the concepts, processes and methods of managing and controlling operations in manufacturing or service settings. It also discusses issues such as globalization, supply-chain strategy, E-business, and ERP

eng

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